Hospitals must keep better records of how long it takes to hand patients from ambulances into A&E departments, says the Auditor General for Wales.

In a report, Jeremy Colman said many patients have to wait too long in ambulances before being transferred into the care of hospital staff.

This can leave vehicles queuing outside A&E when they are needed elsewhere, he added.

He urged hospitals and the ambulance trust to work to improve the problem.

The report found that while there have been some positive steps to improving the handover process, the true extent of the delays is unclear.

Handover times are not being consistently recorded due to problems with new data terminals, staff resistance in using them and uncertainty over the process of recording information, it said.

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