Sally Evans endured a night of excruciating pain after shattering her leg in a fall – because an ambulance did not come for six-and-a-half hours.

The 46 year-old, from Portskewett suffered compound fractures to her tibia and fibula bones in her lower left leg after slipping from decking in the family garden.

Her husband Dave, who branded the service “pathetic and ridiculous”, called for an ambulance at around 1.15am on Sunday, July 5. But his wife was destined to spend the small hours in agony, broken bone pushing against her skin, because despite three more calls, no-one arrived until around 7.30am.

Even then, Mrs Evans was denied much-needed morphine because the ambulance crew did not have the correct key to unlock the container it was kept in.

via Free Press Series.