10,000 Calls To New NHS ’111′ Helpline In First 2 Months
January 9th, 2012 | Published in Feature
Over 10,000 calls have been made to North Derbyshire’s new non-emergency NHS 111 number since it went live two months ago.
7,956 people living in the Chesterfield, Bolsover, Bakewell and Matlock areas dialled the helpline direct between 25th October 2011 and 2nd January 2012, with another 2,425 automatically diverted to the service through their GP.
NHS 111 is a new health telephone number being piloted by NHS Derbyshire County and North Derbyshire Clinical Commissioning Group.
The number – which will replace NHS Direct at the end of March 2013 – is the number people needing health and medical care should use when it’s less urgent than 999.
