A woman endured a night of excruciating pain after shattering her leg in a fall – because an ambulance did not come for six-and-a-half hours

A former head of the Welsh Ambulance Service says he is shocked at the way it is run, three years after he resigned claiming lives were at risk

Six crumbling ambulance stations are at risk of being shut down because they’re in such bad repair

Almost 300 addresses in Wales have been “flagged” as potential problems by the Welsh Ambulance Service, Plaid Cymru AM Janet Ryder has been told

A chief constable has said he fears an injured person will die in the back of a police car heading for hospital due to poor ambulance response times

When responding to 999 calls, emergency services say they are all too often hampered because so many farms and houses don’t have names or numbers on them

The report detailed staff at the Welsh hospitals who are brink of apathy when it comes to dealing with data entry. Staff do not understand that when a screen saver is showing it does not mean that the data terminal is out of service

Close circuit television cameras are to be placed in four Welsh hospitals to help protect staff from violence and aggression. Latest figures for 2006-07 show that there were 8,466 incidents of violence against NHS staff, ranging from verbal abuse to serious physical assaults

Hospitals must keep better records of how long it takes to hand patients from ambulances into A&E departments, says the Auditor General for Wales

Welsh Ambulance Services’ North Wales Non Emergency Transport Booking Centre (NET Centre) organises transport to and from hospitals and clinics for patients attending appointments and for those being transferred from one hospital to another